Shipping Policy

Thank you for shopping with Roveo. We want your experience to be transparent from the moment you order, so please read the delivery timelines below carefully before completing your purchase.

Order Processing

All orders are processed within 1–3 business days after your order is placed. Orders are not shipped or delivered on weekends or public holidays. You will receive a confirmation email as soon as your order is placed, and a second email with tracking details once your order ships.

Delivery Timeframe

Roveo products are crafted and quality-checked to ensure every device meets our standards before it reaches you. Because of this, and because we ship to customers across the United States from our fulfillment partners, please allow:

Estimated delivery time: 20–30 days from the date of order.

We believe in being fully upfront about this. Roveo is not a next-day-delivery brand — we prioritize product quality and careful handling over rushed shipping. The vast majority of orders arrive within this window, and every order is fully tracked from dispatch to your door.

Tracking Your Order

Once your order ships, you will receive a tracking number by email. You can use this number to follow your package at any time. If you haven't received tracking information within 5 business days of ordering, please contact us at roveosupport@gmail.com and we'll look into it right away.

Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your purchase. Any promotional free-shipping offers will be clearly indicated on the product page or at checkout.

Delays

While we work hard to meet our estimated timelines, occasional delays can occur due to customs, carrier volume, weather, or other factors outside our control. If your order is significantly delayed beyond the 30-day window, reach out to roveosupport@gmail.com and our team will personally assist you.

Wrong Address

Please ensure your shipping address is correct at checkout. Roveo is not responsible for orders shipped to an incorrectly entered address. If you notice a mistake, contact us immediately at roveosupport@gmail.com and we'll do our best to correct it before dispatch.